Stop for a leak – and save water!
Stopping to report a leak in a public space is something we can all do to save water in the Territory.
With more than 3,000km of water mains, the sheer size of the network means we won’t always know when a leak happens.
That’s why we need you to help us find them!
Fixing leaks can be complex and often requires a few steps. This can take several days, so the quicker we know about a leak, the more water we can save.
If you spot a leak, please send us the location and a photo and we’ll do the rest.
Once we’re aware of a leak, we’ll tag the ground next to it with blue paint – if you see this, it means our crews are on it and a fix is underway.
Report a leak
How do I report a leak?
Simply send us a location and a photo and we’ll do the rest.
Why is reporting leaks important?
Whether it’s on your street, on your commute to work or near your local school or park, reporting a leak is one of the best ways to help us save water. Even a slow leak can quickly add up to thousands of litres lost so please report it!
Why do leaks happen?
Our crews carry out maintenance on our infrastructure year-round, but leaks can happen anywhere at any time – especially when you add in the Territory’s tough weather conditions.
How long does it take to fix a leak?
We wish it was as simple as a new piece of pipe, but fixing leaks often involves several steps. These steps mean we fix the leak in a way that will last, won’t cause problems up the line and reduces the impact on those living or working nearby. Safety is also a top priority, and this can involve lodging a Before You Dig request and seeking any required permits. This all takes time.
Why is there blue paint on the ground?
A blue tag on the ground means we are aware of the leak, it has been assessed, and our crews are on it!
