We can help you, whether you need a little extra time to pay one bill or you're having a hard time keeping up with all of your long-term bills.

Financial hardship

It's not always easy to pay the bills on time. Find out what kinds of services may help.

Bill relief program Customer hardship policy Domestic and family violence policy

More time to pay

Request to extend the date your bill is due to be paid.

Apply for a payment extension

Concession schemes

You may be eligible for a rebate which could help to reduce the cost of your bills.

Seniors and concessions