Pricing and tariffs effective from 1 July 2024
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Water and sewerage tariffs and charges Power tariffs and charges Pricing and tariffs FAQs
Water, sewerage and electricity prices are regulated by the NT Government through a pricing order issued by the Minister in accordance the Water Supply and Sewerage Services Act 2000 and by the Treasurer under the Electricity Reform Act 2000 .
Water and sewerage tariffs
In this section
Water tariffs Fixed daily charge Sewerage tariffs Water and sewerage service charges
Water tariffs
GST does not apply to water tariffs and charges.
Power and Water’s water tariffs are a total of:
A charge for each kilolitre (1000 litres) used | ||
|---|---|---|
| Rate | Amount per kilolitre | Previous tariffs 1 July 2023 to 30 June 2024 |
| Domestic | $2.1987 | $2.1162 |
| Commercial | $2.1987 | $2.1162 |
| Government | $2.3323 | $2.2448 |
| Standpipes^ | $3.2507 | $3.1287 |
| Portable^ | $2.7988 | $2.6937 |
Plus a fixed daily charge
Charges are based on the size of the portable meter or permanent connection. No fixed daily charge applies to standpipes and portable meters.
Plus a fixed daily charge based on | ||
|---|---|---|
| Connection | Amount | Previous fixed daily charge amount 1 July 2023 to 30 June 2024 |
| Up to 25 mm | $0.9182 | $0.8837 |
| 26 to 40 mm | $2.3507 | $2.2625 |
| 41 to 50 mm | $3.6652 | $3.5276 |
| 51 to 100 mm | $14.8078 | $14.2520 |
| 101 to 150 mm | $33.0526 | $31.8119 |
| 151 to 200 mm | $58.7753 | $56.5691 |
| Above 200 mm |
Area of connected cross section (in square m) ÷ $490.87 x 0.9182 cents |
proportional to meter size = area of connected cross-section (in square meters) ÷ $490.87 × 0.8837 cents. |
Sewerage tariffs
Sewerage tariffs – Domestic
A fixed annual charge of $926.11 applies to residential properties and vacant blocks able to be connected to the sewerage service. It applies whether the service is connected or not and regardless of the number of sanitary fittings in each residence.
Previous sewerage tariffs domestic, 1 July 2023 to 30 June 2024, $891.35
Sewerage tariffs – Non-domestic
For properties with none, one or two sanitary fittings, a fixed annual charge of $926.11 applies.
Previous sewerage tariffs non-domestic, 1 July 2023 to 30 June 2024, $891.35
| Sanitary fittings | Additional amount (each) | Previous year amount 1 July 2023 to 30 June 2024 |
|---|---|---|
| 3 to 24 | $926.11 plus $630.49 for each fitting more than 2 | $891.35 plus $606.82 for each fitting more than 2 |
| 25 to 49 | $14,796.80 plus $591.41 | $14, 241.23 plus $569.21 |
| 50 to 99 | $29,582.03 plus $549.09 | $28,471.64 plus $528.48 |
| 100 to 149 | $57,036.57 plus $510.19 | $54,895.64 plus $491.04 |
| More than 149 | $82,546.10 plus $494.05 | $79, 447.64 plus $475.51 |
Water and sewerage service charges
There are extra charges for some water and sewerage services. All charges are business hour charges.
These services are not available after hours.
These include:
| Extra charge | Amount |
|---|---|
| Establishment of new water account | $111.00 Includes establishment fee |
| Transfer of existing water account | $56.00 |
| Special meter readings requested by the customer | $50.00 |
| Removal of water restrictor | from $95.00 |
| Reprint statement (per statement) | $8.50 |
Power tariffs
Power and Water is responsible for electricity distribution across the Northern Territory. Your power retailer charges you for electricity services. We only retail power in some specific remote areas, including Nhulunbuy, Alyangula, and Jabiru.
In this section
Domestic tariffs Commercial tariffs Public Benevolent Institution Power service charges
GST is inclusive for all power tariffs and charges
Domestic
| Meter type | Fixed daily charge | Charge per kilowatt hour | Previous fixed daily charge 1 July 2023 to 30 June 2024 | Previous charge per kilowatt hour 1 July 2023 to 30 June 2024 |
|---|---|---|---|---|
| Standard meter | 57.58 cents | 29.2081 cents | 55.42 cents | 28.1117 cents |
| Prepayment meter |
Included in the per kilowatt hour charge | 32.1120 cents |
Included in the per kilowatt hour charge | 30.9066 cents |
Commercial
| Meter type | Fixed daily charge | Charge per kilowatt hour | Previous fixed daily charge 1 July 2023 to 30 June 2024 | Previous charge per kilowatt hour 1 July 2023 to 30 June 2024 |
|---|---|---|---|---|
| Standard meter | 89.92 cents | 33.9917 cents | 86.54 cents | 32.7158 cents |
| Time of use meter (no minimum) | 89.92 cents |
43.4913 cents from 6am to 6pm, and 24.4729 cents from 6pm to 6am | 86.54 cents |
41.8588 cents from 6am to 6pm, and 23.5543 cents from 6pm to 6am |
Public Benevolent Institution (PBI)
The PBI tariff offers PBI -registered charities in the Northern Territory a lower electricity rate than the flat rate commercial tariff. Spending less on electricity means these organisations can invest more of their funds where these are really needed - to assist people in distress.
Amount (GST inclusive)
| Rate | Fixed daily charge | Charge per kilowatt hour | Previous fixed daily charge 1 July 2023 to 30 June 2024 | Previous charge per kilowatt hour 1 July 2023 to 30 June 2024 |
|---|---|---|---|---|
| Electricity rate | 70.26 cents | 30.0894 cents | 67.62 cents | 28.9600 cents |
Power service charges
The customer connection services fees are regulated by the Australian Energy Regulator (AER) . These services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises.
As directed by the AER, we offer Standard Control Services and Alternative Control Services for the provision of services to our customers.
For more information on our charges for customer connection services, please view our network regulation and pricing.
Business hour (BH) connections are from Monday to Friday, 8am to 4pm.
There are extra charges for some electricity services.
These include:
| Extra charge | Business hours charge | After hours charge |
|---|---|---|
|
Establishment fee: New connection, re-establishment after disconnection; or transfer of an existing account | $70.57 | |
| Reconnection after failure to pay | $102.69* | $805.50* |
|
Special meter readings requested by the customer: No appointment | $67.87* | |
|
Special meter readings requested by the customer: Appointment | $148.04* | |
| Basic load | $Nil | N/A |
| Basic solar PV and/or battery application admin fee (Class 1 and 2 PV Service) | $196.47 | N/A |
| Exchange or replace meter - single-phase | $412.14 | $754.22 |
| Exchange or replace meter - three-phase | $477.94 | $874.63 |
| Meter program change | $346.34 | N/A |
| Temporary disconnection and reconnection - physical dismantling | $2278.88 | $4170.35 |
| Temporary disconnection and reconnection - no dismantling | $726.04 | $1328.65 |
| Complex disconnection | $833.25 | $1524.85 |
| Installation of minor apparatus (including data loggers) | $862.90 | $1604.99 |
| Provision of three phase service (upgraded from single phase) | $2884.23 | $5278.14 |
| Standard temporary builder's connection | $1228.04 | $1228.04 |
| General meter inspection | $293.70 | N/A |
| Reprint statement (per statement) | $8.50 |
* Includes retail establishment or administration fee.
Pricing and tariffs FAQs
Why the tariff prices change
Every year, the Utilities Commission of the Northern Territory reviews the costs of water, sewerage, and electricity and sets the prices. This means that the prices you pay for these services can change from one year to the next.
Water and sewerage retail pricing
The pricing order sets the retail prices that customers may be charged for water supply and sewerage services.
Electricity retail pricing
The pricing order sets the retail prices that customers may be charged for electricity and related services.
Application of domestic power tariff rates
The domestic tariff is applicable for premises intended to be used for residential purposes, excluding serviced apartments, but including:
- electricity used on vacant land zoned forresidential purposes
- living premises of retirement villages(must be separately metered).
A split rate explained
A split rate is a way to calculate your charges when your bill covers more than one period, like when it crosses the end of the financial year.
How the split rate works
We divide your usage into the previous (last year) and new financial years (this year). We calculate part prices using the current rate.
Power retailers
Power and Water is responsible for electricity distribution across the Northern Territory. Your power retailer charges you for electricity services.
We only retail power in some specific remote areas, including Nhulunbuy, Alyangula, and Jabiru. Another retailer issues your power bill if you live in Darwin, Katherine, Tennant Creek or Alice Springs.
Seniors and concessions
Your water and power costs may be assisted by the Northern Territory Concession Scheme and the Northern Territory Seniors Recognition Scheme.
Application of commercial power tariff rates
The commercial tariff is applicable for premises intendedto be used for non-residential purposes, including:
- electricity used on vacant land zoned forcommercial purposes
- temporary supply (ie for building purposes)
- motels, hotels, serviced apartments and anyform of temporary accommodation
- shops, offices, warehouses and industrial/manufacturing plants
- mining enterprises
- farms.
2024-25 Networks Tariffs
In accordance with the Australian Energy Regulator (AER) 2024-29 Distribution Determination, Power and Water submitted its 2024-25 Network Pricing Proposal PDF, 1623.42 KB to the AER for approval.
On 21 May 2024, the AER approved our proposed 2024-25 network tariffs and charges. These new rates apply from 1 July 2024 to 30 June 2025.
Why your bill changes from one financial year to the next
You may notice that your invoice looks different when it goes across the financial year. This is because we use split rates to make sure we charge you correctly when there are changes in the tariff prices during this time.
Estimate your usage
You can use this calculator to find the costs for your power or water use over a given period of time, such as a weekend, a month, or a quarter.
What you will see on your bill
When your bill crosses over the end of the financial year, you will see two separate lines for your charges.
One line will show the charges for the previous financial year, and the other line will show the charges for the new financial year.
This helps you see how the rates have been applied and understand your bill better.
