Leak detection
Stopping and reporting leaks is something we can all do to save water in the Territory.
With more than 3,000km of water mains, the sheer size of the water network we operate means leaks can happen, and we won’t always know about them.
Report a leakSimple water meter leak test
A meter leak check is easy for you to do at any time. Aim to check for leaks regularly. Set yourself a reminder, such as when your bill arrives.
- Turn off the water in your home or business. Make sure no one uses any taps or flushes the toilets.
- Go to your water meter and watch for any movement on the dial. Smaller leaks will take longer to show.
If the meter moves: You may have a leak.
You can try to find the leak yourself. It might be an easy fix, such as a dripping tap. Or you could contact a plumber to get a quote to find and fix your leak.
If the meter doesn’t move: Fantastic!
Check for leaks regularly to make sure it stays this way.
Not sure how to read your water meter?
Learn about water meters including how to read them, accessing the water meter on your property, meter maintenance, meter accuracy, and more.
Found a leak in a public area? Stop for a leak and help us save water!
Whether it’s on your street, during your commute to work, or near your local school or park, reporting a leak is one of the best ways to help us save water.
Even a slow leak can quickly add up to thousands of litres lost, so please report it.
Why is there blue paint on the ground?
A blue tag on the ground means we know about the leak and have checked it. Complex leaks might take a few days to fix, but our crews are on it!
Why is reporting leaks important?
You can help save water by reporting a leak. It could be on your street, during your commute, or near a school or park.
Why do leaks happen?
Our crews work with great care to maintain our infrastructure. Still, with over 3,000km of water mains, leaks can occur. This is especially true due to the Territory's tough weather.
How long does it take to fix a leak?
We wish it was as simple as a new piece of pipe, but fixing leaks often involves a few important steps. This helps us fix the leak so it lasts, won't cause future issues, and reduces the impact on nearby residents and workers. Our priority is to get the job done safely. This means we may need to lodge a Before You Dig request and seek any necessary permits. This process can take time.
Where you should check for leaks
Outside your home
Territorians love their gardens. We use over 60% of our water outside. Your garden is also a place where leaks can happen often. Check your garden every couple of weeks for:
- Wet patches
- Green spots
- Damaged or missing drippers
- Joiners or connections in the irrigation system
Note: Leaks in your irrigation may only be visible when the system is on.
Inside your home
- Dripping taps and showerheads
- Under sinks
- Leaking toilets (you may hear noise, see water movement in the bowl, or use food dye in the cistern to check)
Fixing leaks
If you live in your own home, it can be easy to fix simple leaks yourself. If you’re renting, remember to ask your landlord first.
- look online for ‘how to’ videos
- speak to your local hardware store about your options
- ask a handy neighbour for advice
- contact a licensed plumber
