Power and Water’s program of planned maintenance and upgrade works is an essential part of delivering safe and reliable power, water and sewerage services to Territorians.
We’re responsible for electricity transmission and distribution and water and sewerage services across the Northern Territory, an area of more than 1.3 million square kilometres.
The environmental challenges we face in maintaining the network include cyclones, severe storms and damage from trees and wildlife. Our maintenance and upgrade program includes tree trimming, electricity supply upgrades and sewer and water works.
During scheduled maintenance, you may experience disrupted power and water services or reduced access to roads and buildings. These planned interruptions are significantly shorter and less disruptive than an unexpected fault.
We also provide plenty of advanced notice so everyone can prepare.
Your safety, and the safety of our contractors and employees, is incredibly important to us. Motorists and pedestrians are advised to follow warning signs around affected areas.
Stay informed of planned works
Planned works notices are published in the NT News and also mentioned on the local radio.
Contact us about a fault or outage
If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the Power and Water emergency line on 1800 245 090 immediately.
If you see Power and Water infrastructure that appears damaged or out of place, email customerservice@powerwater.com.au, complete our fault reporting form or call us on 1800 245 092.
If you’re experiencing discoloured water, please read our Essential Guide to Common Drinking Water Problems.
(Schedule intro: Occasionally, Power and Water Corporation must plan works that interrupt your power and water services or impact your access to roads and buildings. We do so with the aim of maintaining and delivering a safer and more reliable supply network. Look ahead at our planned works schedule.)
