Contact us
General enquiries
Our friendly Contact Centre will assist you with any general enquiries including:
- general water and sewerage enquiries
- billing
- electricity faults and interruptions
- new connections.
Enquire online
Chat with us online or call us on 1800 245 092.
We're here to help from 8am to 5pm weekdays.
If you are contacting us from overseas, please email us at customerservice@powerwater.com.au
If you require interpreter services please call 13 14 50.
We aim to provide great services to all Territorians. Feedback from our customers helps us to improve our service and business. If you've had a good or bad experience with us, let us know.
Darwin
GPO Box 3596
Darwin NT 0801
Katherine
GPO Box 1921
Darwin NT 0801
Alice Springs
PO Box 1521
Alice Springs NT 0871
Journalists and media organisations may contact the Power and Water media team on 0401 117 599 or media@powerwater.com.au.
Please note that the Power and Water media team does not have access to customer records and is unable to respond to customer enquiries.
Services Development Team Northern region
Service Development North
Ben Hammond Complex
Illife Steet, Stuart Park
PO Box 37471
Winnellie NT 0821
Services Development Team Southern region
Service Development South
Sadadeen Valley
Berger Court, Alice Springs
PO Box 1521
Alice Springs NT 0871
Trade Waste and Backflow Team
Northern and Southern regions
Ben Hammond Complex
Illife Street, Stuart Park
PO Box 37471
Winnellie NT 0821
Download the app
Download the free Power and Water Corporation app from the Apple or Google Play stores.
Find us on Facebook
We update and monitor our Facebook page from 8am to 5pm on weekdays. During a major incident or emergency situation additional updates and information may be provided outside of these times.
⚠🦇 Ongoing intermittent outages due to fruit bats roosting on powerlines. Crew progressively installing bat guards.
⚠🦇 Ongoing intermittent outages due to fruit bats roosting on powerlines. Crew progressively installing bat guards.
⚠💧Crew attending to damaged water main. Estimated time of restoration is 3-4 hours.
⚠💧Crew attending to damaged water main. Estimated time of restoration is 3-4 hours.
⚠💧 A crew is attending to a damaged water main. Estimated time of restoration = 1 hour.
⚠💧 A crew is attending to a damaged water main. Estimated time of restoration = 1 hour.
⚠💡 Work underway to restore power supply.
⚠💡 Work underway to restore power supply.
Peregrine Street
Tambling Terrace
Flockhart Drive
Saltwater Street
Crawford Court
Cuthbertson Crescent
Magdelene Court
Moreton Place
Baldwin Drive
Denebola Court
Durian Road
Kalymnos Drive
Annaburroo Crescent
Hoya Court
Water supply maybe interrupted for maintenance works. #3197608, 3156460 & 3197585
Water supply maybe interrupted for maintenance works.
Hodgson Drive
Shady Court
Freshwater Road
Gaden Circuit
Airlie Circuit
Copeland Crescent
Gosse Crescent - 51 39 57 61 0
Kurkara Crescent - 0 43 37 0 35 47 51
Winmati Street - 10 7 0 13 3
Karama Cres - 15 9 11 13
Kybra Ct - 1 13 14 2 3
Edith Farms Rd - 280 250 150 119 100 70 20 315 151 126 81 40 245 196 160 106 210 15 260 161 25 234 195 172
Stuart Hwy - 6964 6860 7014 6994 7064
Wollybutt Dr - 100 130 20 50 145 190 165 70 55 115 160 192
Dalwood Cres
Adamson Ave 32 30
Power supply maybe interrupted for maintenance works.
Notified customers will experience a 1.5-hour power interruption for service line repairs from Tuesday 15 - Thursday 24 October.
#3177493Power supply maybe interrupted for maintenance works.
Notified customers will experience a 1.5-hour power interruption for service line repairs from Tuesday 15 - Thursday 24 October.
Ciccone
Fogarty Street - 18 16
George Crescent - 6
Priest Street – 44
Gillen
Standley Crescent - 65
Cable replacement works will take place, from Thursday 12 September 8am to Saturday 30 November 4pm.
We will advise when power interruptions are needed.
Cable replacement works will take place, from Thursday 12 September 8am to Saturday 30 November 4pm.
We will advise when power interruptions are needed.
Rosewood Crescent - 15-53
Construction of new power line, including clearing of vegetation will take place.
Start: Monday 2 September 2024
End: 30 November 2024
Suburb: Lambells Lagoon and Middle Point
Streets Affected:
Arnhem Highway
Anzac Parade
Thomsen Road
Customers will be advised if they will be affected by any planned power shutdowns.
Construction of new power line, including clearing of vegetation will take place.
Start: Monday 2 September 2024
End: 30 November 2024
Suburb: Lambells Lagoon and Middle Point
Streets Affected:
Arnhem Highway
Anzac Parade
Thomsen Road
Customers will be advised if they will be affected by any planned power shutdowns.
