Emergencies and faults
If you see a life-threatening or dangerous situation such as a powerline on the ground,
call 000 or the Power and Water emergency line on 1800 245 090 immediately.
Contact us
General enquiries
Our friendly Contact Centre will assist you with any general enquiries including:
- general water and sewerage enquiries
- billing
- electricity faults and interruptions
- new connections.
Enquire online
Chat with us online or call us on 1800 245 092.
We're here to help from 8am to 5pm weekdays.
If you are contacting us from overseas, please email us at customerservice@powerwater.com.au
If you require interpreter services please call 13 14 50.
We aim to provide great services to all Territorians. Feedback from our customers helps us to improve our service and business. If you've had a good or bad experience with us, let us know.
Darwin
GPO Box 3596
Darwin NT 0801
Katherine
GPO Box 1921
Darwin NT 0801
Alice Springs
PO Box 1521
Alice Springs NT 0871
Journalists and media organisations may contact the Power and Water media team on 0401 117 599 or media@powerwater.com.au.
Please note that the Power and Water media team does not have access to customer records and is unable to respond to customer enquiries.
Services Development Team Northern region
Service Development North
Ben Hammond Complex
Illife Steet, Stuart Park
PO Box 37471
Winnellie NT 0821
Services Development Team Southern region
Service Development South
Sadadeen Valley
Berger Court, Alice Springs
PO Box 1521
Alice Springs NT 0871
Trade Waste and Backflow Team
Northern and Southern regions
Ben Hammond Complex
Illife Street, Stuart Park
PO Box 37471
Winnellie NT 0821
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We update and monitor our Facebook page from 8am to 5pm on weekdays. During a major incident or emergency situation additional updates and information may be provided outside of these times.
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We provide customer updates on outages via Twitter. Follow @PowerWaterCorp and keep up to date with the latest information
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land and are committed to reconciliation among all Australians.
⚠️💧 Water supply maybe interrupted for emergency repair works in Corrick Ct, Moulden. Estimated restoration time 3pm.
⚠️💧 Water supply maybe interrupted for emergency repair works in Corrick Ct, Moulden. Estimated restoration time 3pm.
Widdup Crescent
Hoya Court
Kapool Crescent
Bernier Court
Brandt Road
Snadden Street
Gaden Circuit
Cancelled - this planned power works have been cancelled and will be rescheduled. #2941129
Cancelled - this planned power works have been cancelled and will be rescheduled.
Karama Crescent - 9, 11, 13, 15
Kybra Court - 1, 2, 3, 13, 14
Aldidja Street - 1
Babbage Street - 1
Campbell Street - 2 1 8 3 10 5 12 14 7 9 11 13 15 4 6 16
Cheong Street - 3 5 7 9 11 14 10 8 6 4
Head Street - 27 57 40 41 43 45 47 49 51 53 58 31 33 35 37 20 18 22 26 28 24 30
Knuckey Avenue - 2 4 6 8 10 12 14 16 18 1 3 7 5 9 11
Kunoth Street - 10 9 12 11 14 13 16 15 18 20 22 24 4 3 6 5 8 7 21 26 28 30 23 32 25 34 27 36 29 38 31 33
Lackman Terrace - 42 44 46 48 50 52 56 58 60 62 64 66 68 75 79 47 55 40 27 23 29 21 31 33 26 24 35 28 22 37 39 30 32 41 34 36 43 45 49 57 59 61 63 18 16 63 65 14 67 9 12 7 69 5 71 3 73 1 25 77 81 83 72 83 85 74 19 17 15 13 11 20
Ludgate Street - 10 13 15 14 16 18 11 9 7 5 3 1 8 6 4 2
Priest Street - 5 4 3 2 1 1
Smith Street - 134
Stuart Highway - 1
Timbira Street - 1
Tucker Street - 13 14 16 7 5 3 12 10 8 6 4
Woods Terrace - 125 127 129 128 102 104 106 108 110 112 114 116 118 120 122 126 137 145 139 143 141 130 132 134 131 136 151 133 149 135 147 158 160 162 164 166
Aldidja Street - 1
Babbage Street 1
Campbell Street - 2 1 8 3 10 5 12 14 7 9 11 13 15 4 6 16
Cheong Street - 3 5 7 9 11 14 10 8 6 4
Head Street - 27 57 40 41 43 45 47 49 51 53 58 31 33 35 37 20 18 22 26 28 24 30
Knuckey Avenue - 2 4 6 8 10 12 14 16 18 1 3 7 5 9 11
Kunoth Street - 10 9 12 11 14 13 16 15 18 20 22 24 4 3 6 5 8 7 21 26 28 30 23 32 25 34 27 36 29 38 31 33
Lackman Terrace - 42 44 46 48 50 52 56 58 60 62 64 66 68 75 79 47 55 40 27 23 29 21 31 33 26 24 35 28 22 37 39 30 32 41 34 36 43 45 49 57 59 61 63 18 16 63 65 14 67 9 12 7 69 5 71 3 73 1 25 77 81 83 72 83 85 74 19 17 15 13 11 20
Ludgate Street - 10 13 15 14 16 18 11 9 7 5 3 1 8 6 4 2
Priest Street - 5 4 3 2 1 1
Smith Street - 134
Stuart Highway - 1
Timbira Street - 1
Tucker Street - 13 14 16 7 5 3 12 10 8 6 4
Woods Terrace - 125 127 129 128 102 104 106 108 110 112 114 116 118 120 122 126 137 145 139 143 141 130 132 134 131 136 151 133 149 135 147 158 160 162 164 166
Power supply maybe interrupted for maintenance works.
Map of affected areas.
Power supply maybe interrupted for maintenance works.
Map of affected areas.
Power supply maybe interrupted for maintenance works.
Allcorn Street - 3, 5, 7, 9, 10, 11, 13, 15, 17, 18, 19, 21
Bauldry Avenue - 65, 67, 69, 71, 72, 73, 75, 77, 79
Costello Court - 1, 2, 3, 4
Farrar Boulevard - 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 88, 89, 90, 92
Huddleston Street - 2, 4, 6, 8, 10, 12, 14
Liddy Crescent - 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 20, 22, 24, 26, 28, 30, 32, 34, 36, 38, 40, 42, 44, 46, 48, 50
Magoffin Street - 2, 3, 4, 5, 7, 9, 10, 11, 12, 13, 14
Scanlan Court - 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 14
Batchelor
Solomon Road – 230
Eva Valley
Cheeney Road - 465, 477, 484, 490, 499, 517, 536, 542, 560, 584, 595, 600, 668, 690, 693, 708, 851
Kerr Road - 42
Little Road - 11, 31, 51
Nolan Road - 12, 32, 52
Solomon Road - 135, 165, 235, 355, 515
Stapleton
Carr Road - 60
Cheeney Road - 1087, 1131, 1171, 1211, 1231, 1285, 1341, 1377, 1378, 1411
Coach Road - 1177
Milton Road - 55, 170, 175, 205, 255, 300, 355, 370, 490, 555, 655, 705, 755, 810, 815
Stuart Highway - 29, 23
Water supply maybe interrupted for maintenance works in Mara Camp.
Water supply maybe interrupted for maintenance works in Mara Camp.
Mara Camp
Cahill Crescent
We will be in Maningrida between Wednesday 17 - Wednesday 24 April replacing the prepayment power meters.
To do this work safely, each home will experience a brief (5-10 minute) power outage while the meter is being replaced.
We will be going door-to-door to provide support and information about the replacement program, the new meter and the changes to topping up.
There will also be information sharing sessions outside each of the shops on Tuesday 16 April:
Barlmarrk Store 10am - noon
MPA Store noon - 2pm
One68 General Store 2pm – 4pm
You can find more information at - https://www.powerwater.com.au/customers/power/power-meters/remote-prepayment-meter
We will be in Maningrida between Wednesday 17 - Wednesday 24 April replacing the prepayment power meters.
To do this work safely, each home will experience a brief (5-10 minute) power outage while the meter is being replaced.
We will be going door-to-door to provide support and information about the replacement program, the new meter and the changes to topping up.
There will also be information sharing sessions outside each of the shops on Tuesday 16 April:
Barlmarrk Store 10am - noon
MPA Store noon - 2pm
One68 General Store 2pm – 4pm
You can find more information at - https://www.powerwater.com.au/customers/power/power-meters/remote-prepayment-meter
Dixon Rd - 70
There are currently no outages in your area!
View future planned worksCall 1800 245 090 any time if you notice a serious problem with power or water facilities. In an emergency call 000